Ocado Retail

At Ocado Retail we are fully committed to playing our part in eradicating the scourge of modern slavery. Our business is fast paced, with complex global supply chains, and we have sought to assess our supply chains to identify key human rights risks and apply appropriate remediation where issues have been identified.

Ocado.com (operated by Ocado Retail) is the world’s largest dedicated online supermarket, and is a joint venture between Marks & Spencer Group and Ocado Group.

Delivering to over 80% of the UK, more than 940,000 active customers benefit from an unbeatable range of around 50,000 products (including big-name brands, more than 5,000 items from the M&S food and drink range and Ocado’s Own-Range), unbeatable service with next-to-no substitutions, and the most sustainable grocery proposition of any British grocer.

Every order is carefully packed in one of seven distribution centres using world-leading software and technology. Shopping is then delivered directly to customers using a network of regional spokes and fleet of delivery vans. Ocado developed the first grocery shopping app in 2010 and continues to innovate, offering customers the best possible experience.

Ocado Retail is also responsible for Zoom by Ocado, its rapid grocery delivery service.